10500 Terms & Conditions – Everything You Need to Know

Terms & Conditions 10500 Applies to the platform (website: 10500.click) and all its services. These Terms & Conditions come into effect automatically when you create an account, log in, place a bet, or use any service on 10500.

10500 reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be announced via a notice on the website, and the "Last Updated" date will be revised accordingly. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

These terms and conditions have been written in English for the convenience of users in Bangladesh. In the event of any dispute, the original document shall be considered the definitive version.

The following requirements must be met to open an account on 10500:

• You must be 18 years of age or older.
• Only one account per person is allowed. Creating multiple accounts under the same identity is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• Valid identity documents must be submitted for verification (National ID or Passport).
• Online betting must be legal in your jurisdiction.

Withdrawals may be restricted until KYC (Know Your Customer) verification is complete. 10500 reserves the right to decline any withdrawal request without providing a reason.

The following rules strictly apply to all deposits and withdrawals on 10500:

• Third-party use prohibited: You may only use payment accounts registered in your own name. Using another person's bKash or Nagad account will result in the transaction being cancelled.
• Minimum Deposit: ৳500 (bKash / Nagad / Rocket).
• Minimum withdrawal: ৳1,000.
• Withdrawal timeframe: Standard members: 24 hours; VIP members: 6–12 hours.
• Withdrawing bonus funds: Only possible after wagering requirements have been met.

10500 may request additional verification for suspicious transactions. Anti-money laundering regulations may require further documentation for large transactions. 10500 will not be held liable for any transaction delays caused by technical issues.

The following general terms apply to all bonuses and promotional offers at 10500. Each bonus may also carry its own specific conditions, which will be outlined on the relevant promotion page.

• The welcome bonus is available to new members only and applies to the first deposit.
• If the wagering requirement (typically 10x–30x) is not met after receiving a bonus, the bonus will be forfeited.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically forfeited once it expires.
• Claiming multiple bonuses from the same household, IP address, or device is strictly prohibited.
• If bonus misuse is confirmed, the bonus and all associated winnings will be voided.
• 10500 reserves the right to modify or cancel any bonus offer without prior notice.

If you request a withdrawal while a bonus is still active, the bonus and any winnings earned from it will be forfeited. Please read the bonus terms carefully before proceeding.

The following rules must be followed when betting on 10500:

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Odds changes: Odds in live betting can change rapidly. The odds displayed at the time a bet is accepted are final.
• Match cancellation: If an event is cancelled or postponed indefinitely, the bet amount will be refunded.
• Maximum Win Limit: The maximum win limit from a single bet varies by market.
• Technical error: 10500 reserves the right to cancel any bet placed at clearly incorrect odds.

If 10500 detects suspicious betting patterns, the relevant bets may be held pending investigation. Any involvement in match-fixing or other unethical activity will result in account closure and legal action.

The following activities are strictly prohibited on 10500:

• Operating multiple accounts or registering an account under someone else's identity.
• Placing bets using automated bots or software.
• Abusing bonuses or attempting to circumvent bonus terms.
• Using the platform for money laundering or any unlawful financial activity.
• Attempting to hack or compromise the security of the platform's systems.
• Participating in match-fixing or any other form of sports corruption.
• Harassing, threatening, or defrauding other members.

Violation of this rule will result in Account will be permanently and immediately closed all balances will be forfeited and law enforcement will be notified if necessary.

10500 collects, stores, and uses your personal information solely for the purpose of providing our services. We do not sell your data to third parties.

Your information is used for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Sending relevant bonus and promotion information.
• Compliance with legal and regulatory obligations.

For more details, visit our Privacy Policy Please read the page.

10500 believes betting is a form of entertainment, not a source of income. To promote responsible gaming, we follow a number of tools and policies:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a cap on how much you are allowed to lose within a given period.
• Self-Exclusion: You can take a short or extended break ranging from 1 week to 5 years.
• Reality Check: You will receive periodic notifications about your betting time and spending.

If you notice any signs of betting addiction, please contact our Responsible Gaming page or get in touch with our support team.

You may request to close your account at any time. Please withdraw any remaining balance (excluding bonuses) before doing so. Account closure requests submitted to the support team will be processed within 48 hours.

10500 may suspend or close an account for any of the following reasons:

• Violation of terms and conditions.
• Providing false or incomplete information.
• Suspicious financial activity.
• Extended inactivity (more than 12 months).
• Legal or regulatory requirements.

Any dispute between 10500 and a member will first be handled through our support team. If no resolution is reached within 7 business days of contacting support, the matter will be escalated to a higher authority.

Steps for resolving a dispute:

1. Send a detailed complaint to our support email.
2. You will receive an initial response within 3–7 business days.
3. Additional information or documents may be requested if needed.
4. The final decision will be communicated in writing.

These terms and conditions are governed by applicable law. 10500's decisions are final and binding, particularly regarding betting outcomes and bonus-related matters.