Find out exactly how your personal data is collected, used, and protected — with full transparency.
A quick overview of how your data is kept safe at 10500
All your personal and financial data is protected with SSL/TLS 256-bit encryption, keeping your information fully secure at every stage of transmission.
10500 never sells or rents your personal data to third parties. Your information is used solely to improve our services and maintain security.
You can request to view, correct, or delete your data at any time. Full control over your account always remains with you.
The identity verification process is completely secure and confidential. Submitted documents are stored on encrypted servers and can only be accessed by authorized personnel.
We use cookies to improve your experience. You can update your cookie settings at any time and disable non-essential cookies.
You can opt out of promotional emails or notifications at any time. Set your communication preferences however you like.
We collect various types of information when you create an account and use our services on 10500. This information is used solely to provide you with the best possible experience. Transparency is at the core of 10500's Privacy Policy — we never do anything behind your back.
The information we collect falls into three main categories:
| Data Type | Details | When It's Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | At Registration |
| Contact Information | Email, Mobile Number, Address | For registration & KYC verification |
| Financial Information | BKash/Nagad number, transaction history | Deposit/Withdrawal Times |
| Technical Information | IP address, device type, browser | On Every Login |
| Behavioral Data | Betting history, preferred sports | While using the platform |
We only collect information that is necessary. We never ask for data that is unnecessary or excessive.
10500 uses your collected information strictly for defined purposes. There is a clear reason behind every use, and we never go beyond those boundaries. 10500's Privacy Policy ensures your information is used only in your best interest.
We never use your information for any purpose that could harm you or that isn't outlined in this policy.
10500 never sells your personal data. In certain circumstances, limited information may be shared with trusted partners, and strict data protection agreements are in place in every such case.
All third parties with whom information is shared operate under strict confidentiality agreements with us.
The 10500 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the website remember your preferences.
Types of cookies we use:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
Data protection is at the heart of 10500's Privacy Policy. We use industry-leading security technology to keep your information safe from unauthorized access.
Data protection is a shared responsibility. Never share your password with anyone, and report any suspicious activity to us immediately.
Under 10500's Privacy Policy, you have specific rights over your personal data. These rights are defined in accordance with international privacy laws and GDPR principles.
You have the right to know what information we hold about you and to request a copy of it.
You may request corrections to any inaccurate or outdated information at any time.
You may request deletion of your data under certain circumstances.
In certain circumstances, you can request that the processing of your data be restricted.
You have the right to receive your data in a standard, portable format.
You may object to the use of your information for marketing or any other purpose.
To exercise these rights, support@10500.click— email us and we will respond within 30 days.
10500 does not store your data indefinitely. A specific retention period is set for each type of data, determined by legal requirements and business purposes.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial regulatory guidelines |
| KYC documents | 5 years | Anti-Money Laundering Laws |
| Customer Support Contact | 3 Years | For Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
10500 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed again during the KYC process.
If we become aware that data from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using our platform, please support@10500.clickto let us know.
10500 may update this Privacy Policy from time to time. Changes may occur due to service updates, new legal requirements, or the implementation of enhanced security measures.
For any significant changes:
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly to stay informed.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to us directly. The 10500 privacy team is ready to respond to every query.
We take every complaint seriously and work to resolve it promptly. Protecting your data is our top priority.
For any privacy-related matter: support@10500.click
Your information is completely secure at 10500. Open an account today and enjoy the thrill of gaming on a platform you can trust.